SENDSEND

Recovery procedures

Troubleshooting

Keep the mission page open, read the actual error, and use the matching recovery step.

01

Wallet will not connect

Unlock Phantom or Solflare, confirm the active account, then reconnect. You do not need a SEND username or password to launch.

02

Insufficient SOL

Flight Check shows the required wallet balance. Add enough SOL to cover the initial buy, real network costs, and the displayed safety buffer before trying again.

03

Image will not process

Use PNG, JPG, WEBP, or GIF up to 10 MB. If one valid file fails, try exporting it again without changing its aspect ratio; animated GIFs are never silently flattened.

04

Network or confirmation delay

Do not start a second launch. Keep the page open while SEND checks the submitted transaction and waits for Solana confirmation.

05

Launch interrupted or failed

Use Retry safely on the same device and reconnect the same wallet. The retry path reuses the existing mission identity to prevent duplicate mints or payments.